Tech

Google’s Pixel 3 stops working without warning


An increasing number of Google Pixel 3 and Pixel 3 XL users are saying that their phones stop working.

For months, reports have been piling up across tracker problems from google Forums Support, all say basically the same thing.

Phones suddenly stop working and become completely unresponsive. The phones can’t boot up and the Android system boots up and shows Qualcomm’s recovery mode called EDL Emergency Download Mode.

Phones that display EDL mode are rendered useless. Some company employees in the support thread are requesting Android-generated bug reports, which collect a lot of diagnostic data about running processes.

But users cannot send these reports, because the phones are not working. The normal tricks used to install a new version of Android will not work across devices.

Users cannot exit EDL mode to normal bootloader, where they can use standard tools Recommended Like fastboot or the new browser-based Android Flash tool from Google.

EDL mode is rarely used in the Android system recovery scene, but it is intended for recovery. Most likely before downloading any of the standard Android boot and recovery series over the phone.

When connected to a computer, phones in EDL mode are identified as QUSB_BULK_CID followed by a serial number.

The software program that communicates with EDL mode is called QPST, or Qualcomm’s Product Support Tool, and you could theoretically try to update a new version of Android via the Pixel 3, assuming you can get the full NAND image in the right format.

Google provides dozens There are Pixel 3 system images for download, but these images are for regular Android gadgets, not Qualcomm Product Support.

Read also: Google’s ongoing problems with Pixel 3 phones

Google’s Pixel 3 stops working without warning

Reports of phones stopping working over several months and a complete lack of recovery possibility suggest that the problem is not due to a software update.

The problem appears to be related to components with poor shelf life. This is reminiscent of bootloop problems that have plagued LG phones for years, including the Google-branded LG Nexus 5X.

The phones in this case suddenly stop working thanks to the weak solder connections between the board and the CPU.

The Pixel 3 marked the beginning of Google being a more independent hardware company, rather than partnering with several competing Android device manufacturers, and most reports link the Pixel 3 to being manufactured by Foxconn.

The Pixel 3 was released at the end of 2018 and lasted for about 18 months. So the issue of a two-year warranty depends on when you bought your phone.

The company recently extended the Pixel 4 XL’s warranty to three years due to some hardware issues. Like random restarts and battery draining fast.

Read also: Google ends the career of the Pixel 3 and Pixel 3 XL phones

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